Wolters Kluwer Purchase Terms

Last revised: June 19, 2025

These Purchase Terms ("Terms") are entered into between you ("you," and "your") and Wolters Kluwer Health, Inc. or its affiliates (collectively, "Wolters Kluwer," "we," "us," and "our"). These Terms apply to the use of the Wolters Kluwer’s LWW website located at https://shop.lww.com and all other Wolters Kluwer websites that post a link to the Terms (collectively, the "Site"), provided however that other terms of use shall apply with respect to Wolters Kluwer’s affiliates’ websites, as specified on each such website.

By placing an order for Wolters Kluwer products or by accessing, browsing, or otherwise using the Site, you acknowledge and agree to be bound by the Terms. The Terms expressly incorporate by reference and include the Site’s Privacy Policy (https://lww.com/_layouts/15/oaks.journals/privacy.aspx) and any guidelines, rules, additional terms or disclaimers that may be posted and updated on the Site or on notices that are sent to you. Any use of such web pages constitutes your agreement to abide by the Terms. If you do not agree to these Terms, please do not accept these Terms, use the Site, or place an order for our products and services.

These terms contain very important information regarding your rights and obligations, as well as conditions, limitations, and exclusions that might apply to you. Please read it carefully.

These terms require the use of arbitration to resolve disputes, rather than jury trials or class actions.

You may not order or obtain products from the Site if you (a) do not agree to these terms, (b) are not the older of (i) at least 18 years of age or (ii) legal age to form a binding contract with the Wolters Kluwer, or (c) are prohibited from accessing or using this site or any of this Site’s contents or goods by applicable law.

Please note that our cancellation policy is under Section 9 "You may cancel your subscriptions prior to renewal."

1. We may revise these terms.
   
   We may amend these Terms at any time by posting the amended terms on this Site. Please check these Terms periodically for any modifications. The effective date of any Terms will be reflected in the "Last Revised" date at the top of these Terms. Your continued use of the Site following the posting of any changes will mean that you have accepted and agreed to the changes.
   
   
2. Site may contain errors.
   
   Information about our products is provided on our Site for illustrative and informational purposes. Typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, specifications, or availability may occur. We do not guarantee the accuracy or completeness of any product information on our Site. We may correct or update our Site with respect to products at any time without prior notice (including after you have submitted an order). If you do not wish to continue your purchase after pricing or other product information has been corrected, please contact us right away.
   
   Product availability on our Site is not guaranteed as it may be low in stock or otherwise unavailable due to reasons beyond our control. If any selected product is not available at the time your order processes, we will notify you of this.
   
   
3. You are responsible for your orders and payment.
   
   Orders will be initiated when you submit an order on the Site. You agree that your order is an offer to buy, under these Terms, all products listed in your order. All orders must be accepted by us or we will not be obligated to sell the products to you. We may choose not to accept any orders in our sole discretion. If you wish to purchase any products available through our Site, you may be asked to supply certain information relevant to your transaction including, without limitation, information about your method of payment (such as your payment card number and expiration date), your billing address and your shipping information.
   
   You represent and warrant that you have the legal right to use any payment cards or other payment methods utilized in connection with any transaction. By submitting such information, you grant Wolters Kluwer the right to provide such information to third parties for the purposes of facilitating the order initiated by you or on your behalf.
   
   We may place a temporary payment authorization hold on your payment method at the start of, or in preparation for, the delivery for our Site (for example as subscription services), which may not be the final amount charged to you. We ordinarily release the authorization when the fee for the Site is charged (for example when your subscription services are billed) or in about a week if the authorization hold is not used.
   
   You are responsible for keeping your payment information up to date and may update it through the Site. We may cancel your order, subscription, product, or service if we are unable to successfully charge your payment method.
   
   We may use available card information updater services from card associations, payment service providers, or issuers to update any outdated or incorrect credit card or other payment information to continue to bill you under an existing order, subscription or service. You expressly authorize us to: (a) verify your credit card or other payment information either ourselves or through a service provider; (b) receive updated account information from the entities issuing your credit card or otherwise involved in any other forms of payment; and (c) charge all amounts for which you are responsible to the credit card you submitted or process the amount due using another payment option you have provided. You remain responsible for any uncollected amounts you owe us.
   
   We may terminate or suspend your access to the Site or any part thereof, without notice, if your credit or debit card provider refuses a charge from us (assessed to you) or if such card has otherwise expired. Even if we terminate or suspend your access to the Site (entirely or in part), you will nonetheless be held responsible for any charges due at the time of such termination or suspension.
   
   
4. Prices may change; payment is required.
   
   Pricing. All prices posted on the Site are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed. For price increases, and any price decreases of autorenewal products, we will notify of such changes in advance of the autorenewal and the adjusted price. Price increases, and any price decreases for non-autorenewal products, will only apply to orders placed after such changes and will not change already placed orders.
   
   Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. You represent and warrant that (i) the credit or debit card information or other payment information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such payment information for the purchase, (iii) charges incurred by you will be honored by your financial institution, and (iv) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
   
   Advance Payment. All Wolters Kluwer subscription fees must be paid in full in advance. The subscription fee for any subscription or renewal you select must be paid in full before the subscription services commence. By providing your credit card information, you authorize our service provider, on behalf of Wolters Kluwer, to charge your account for all fees, taxes, and other amounts due under Terms.
   
   Taxes. Tax rates are based on the rates in effect at the time of your monthly charge (for Monthly Subscriptions) or annual charge (for Annual Subscriptions). These amounts may change from time to time due to local tax requirements in your country, state, territory, county, or city. We may automatically apply any change in tax rate based on the account information you provide.
   
   Account Use. You are solely responsible for individuals who use your account. You are solely responsible for any charges resulting from such use. You are solely responsible for the security of your passwords or other devices used to access the Site or our products.
   
   
5. Subscription products may automatically renew.
   
   Renewal Dates. Your "Renewal Date" for Annual Subscription products is typically the date that is one (1) year after the date when your Annual Subscription began and the corresponding date for each successive year thereafter. Your Renewal Date for Monthly Subscriptions is typically the date that is one month after the date when your Monthly Subscription began and the corresponding day of the month for each successive month thereafter. The timing of billing or renewal may vary based on the number of days in any given calendar month (for example, Monthly Subscription starting on January 31 may renew on February 28).
   
   Automatic Renewal for Annual Subscriptions. If you subscribe to an Annual Subscription, the subscription product automatically renews for successive one-year periods on each Renewal Date for your Annual Subscription by charging the then current Annual Subscription amount, plus any taxes and applicable fees, to your account, unless you cancel the autorenewal for your subscription before the applicable Renewal Date in accordance with these Terms and other instructions provided by Wolters Kluwer related to your Annual Subscription.
   
   Automatic Renewal for Monthly Subscription. If you subscribe to a Monthly Subscription, the subscription product automatically renews for successive one-month periods on each Renewal Date for your Monthly Subscription by charging the then current monthly subscription amount, plus any taxes and applicable fees, to your account, unless you cancel the autorenewal for your Monthly Subscription before the applicable Renewal Date in accordance with these Terms and other instructions provided by Wolters Kluwer related to your Annual Subscription.
   
   Cancellation. To cancel the automatic renewal of your Annual Subscription, Monthly Subscription, or other Wolters Kluwer autorenewal product, please see the Wolters Kluwer Cancellation Policy listed in these Terms under Section 9 "You may cancel your subscriptions prior to renewal."
   
   
6. Our shipment and delivery terms apply.
   
   Our Shipping Policy, available at: https://shop.lww.com/shipping, is incorporated herein by this reference and applies.
   
   
7. Certain discounts may not apply.
   
   A discount is valid for individual orders only and may not be used in combination with any other special offer. Please also review other applicable discount policies at: https://shop.lww.com/terms-conditions, is incorporated herein by this reference and applies.
   
   
8. There are not returns or refunds. All sales are final.
   
   All sales are final. Wolters Kluwer does not offer returns or refunds for purchased products or subscriptions, except for limited circumstances determined by Wolters Kluwer, in our sole discretion.
   
   Monthly and Annual Subscriptions and Other Autorenewal Products. There are no refunds for Monthly Subscriptions, Annual Subscriptions or any other Wolters Kluwer autorenewal products except (i) at Wolters Kluwer’s sole discretion and (ii) as otherwise required by applicable laws.
   
   Discretionary Refunds, Discounts, or Consideration. Notwithstanding anything to the contrary herein, we may, in our sole discretion, provide a refund, discount, or credit to some or all of our customers. This does not entitle you to similar refunds, discounts, or credits in the future, nor does it obligate us to provide any such refunds, discounts, or credits, for any reason, in the future. Where required by applicable law, Wolters Kluwer will provide a refund.
   
   No Cash Value. Free services, free trials, discounts, or other promotional items (such as coupons or gift cards) may not be redeemed for cash and do not have any cash value. If Wolters Kluwer services are refunded, any associated promotional items automatically expire.
   
   
9. You may cancel your subscriptions prior to renewal.
   
   As applicable, you may cancel any Wolters Kluwer autorenewal subscription product by logging into your account at https://shop.lww.com/myaccount#digitalsubscription, navigating to "My Digital Subscriptions and Cancellations" from your account management page and pressing "cancel" for the subscription you would like to cancel.
   
   The effective date of the cancellation is the day you cancel your autorenewal subscription.
   
   Deadline to Avoid Subsequent Monthly Subscription Charge. Cancellation requests must be received before your next Monthly Subscription billing cycle to avoid being charged the monthly fee for the subsequent period. Unless otherwise specified, upon cancellation of your Monthly Subscription, the subscription continues until the end of the current month.
   
   Deadline to Avoid Subsequent Annual Subscription Charge. Cancellation requests must be received before your next Annual Subscription billing cycle to avoid being charged the annual fee for the subsequent period. Unless otherwise specified, upon cancellation of the Annual Subscription, the subscription continues until the end of the current year.
   
   Effect of Cancellation. Upon cancellation of your auto-renewing Monthly Subscription or Annual Subscription, Wolters Kluwer shall have no further obligation to provide you with the product associated with the subscription.
   
   For questions regarding this Cancellation Policy, please contact Wolters Kluwer customer support at [email protected] or by phone at 1-800-638-3030 or via Support - Lippincott Products: https://shop.lww.com/support.
   
   
10. We own our intellectual property.
    
    All content contained on or accessed from the Site, including text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, videos, images, applications, programs, computer code and other information (collectively, the "Content"), is owned by Wolters Kluwer or its licensors and is protected by United States and international copyright laws. Wolters Kluwer grants you a limited license to access and make personal use of the Site, subject to the Terms.
    
    This Site and any portion hereof may not be reproduced, duplicated, copied, downloaded, sold, resold, or otherwise exploited for any commercial purpose without the express written consent of Wolters Kluwer. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout and form) of Wolters Kluwer or its affiliates without the express written consent of Wolters Kluwer. You may not use any meta tags or any other "hidden text" utilizing Wolters Kluwer’s name or trademarks without the express written consent of Wolters Kluwer. Any unauthorized use terminates the limited license granted by Wolters Kluwer.
    
    You may not copy, display, distribute, modify, publish, reproduce, store, transmit, post, translate or create other derivative works from, or sell, rent or license all or any part of the Content, products or services obtained from the Site in any medium to anyone, except as otherwise expressly permitted under the Terms, relevant license or subscription agreement or authorization by us.
    
    You may not (i) reverse engineer, disassemble, decompile, or translate any software in the Content, or otherwise attempt to derive the source code of such software or (ii) engage in systematic retrieval of Content from the Site to create or compile, directly or indirectly, a collection, compilation, database or directory. You may not use the Site to publish or distribute any information (including software or other content) which is illegal, which violates or infringes upon the rights of any other person, which is defamatory, abusive, hateful, profane, pornographic, threatening or vulgar, which contains errors, viruses or other harmful components, or which is otherwise actionable at law. Wolters Kluwer may at any time exercise editorial control over the Content of the Site.
    
    You may not use all or any part of the Content to train, process or input the Content by or into automated software, services or tools, including, but not limited to, artificial intelligence solutions, algorithms, machine learning, large language models, robots, spiders, crawlers, search engines, data mining, or any other aggregation functionality.
    
    
11. We own our trademarks.
    
    The trademarks, service marks, trade names, and logos, including, but not limited to, page headers, custom graphics, button icons, and scripts (collectively, the "Trademarks") used and displayed on the Site are registered and unregistered trademarks, service marks, or trade dress of Wolters Kluwer, our affiliates, licensors, and collaborators. You may not copy, imitate or use the Trademarks, in whole or in part, for any purpose. No license or other right to use any Trademark used or displayed on the Site is granted to you.
    
    
12. You are responsible for your materials.
    
    Users entering materials on the Site are responsible for the content of that material ("Submissions"). We have no responsibility for the content of any Submissions, or for the content of information of third parties on the Internet, even if accessed through the Site. However, Wolters Kluwer may, in its sole discretion, review, edit, or delete from the Site any third-party material that Wolters Kluwer deems to be illegal, offensive, or otherwise inappropriate.
    
    We do not claim ownership of any Submissions that you or third parties provide to us (including feedback and suggestions) or post, upload, input or submit on or through the Site. However, by posting, uploading, inputting, providing or submitting ("Posting") your Submission you grant us and sub-licensees a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to display, publish and otherwise use your Submission in any format in connection with the operation of our respective businesses (including, without limitation, the Site).
    
    We are under no obligation to display or otherwise use any Submission you may provide, and we may remove any Submission at any time, in our sole discretion. By Posting a Submission, you also warrant and represent that you own or otherwise control all of the rights to your Submission including, without limitation, all the rights necessary for granting the permission specified above.
    
    
13. Digital Millennium Copyright Act ("DMCA") Notice
    
    Materials on this Site may be from third parties not within Wolters Kluwer’s control. Wolters Kluwer is under no obligation to, and does not, scan content used in connection with the Site for the inclusion of illegal or impermissible content. However, Wolters Kluwer respects the copyright interests of others and, as a policy, does not knowingly permit materials herein that infringe another party's copyright. If you believe any materials on this Site infringe a copyright, you should provide us with written notice that at a minimum contains:
    
    
    • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
    • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
    • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
    • Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
    • A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
    • A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
    
    All DMCA notices must be sent to our designated agent at:
    Law Department - ATTN: Intellectual Property Group
    Wolters Kluwer Health
    2700 Lake Cook Road
    Riverwoods, IL 60015
    Email: [email protected]
    
    Wolters Kluwer may, at its discretion, terminate the account or access of users who infringe the intellectual property rights of others.
    
    
14. Our Terms Govern.
    
    Additional terms and conditions may apply to purchases of goods or services, to specific portions or features of the Site, and to subscriptions or licenses with institutions with which you may be employed or affiliated.
    
    If there is a conflict between the Terms and the terms that are posted for or applicable to a specific portion of the Site, for any service offered on or through the Site, or set forth in an institutional subscription or license agreement, the latter terms shall control with respect to your use of that portion of the Site, the specific service or the subscribed or licensed product or services.
    
    
15. We provide our services from the US.
    
    The Site is controlled and operated from within the United States. Without limiting any provisions of these Terms, Wolters Kluwer makes no representation that our products, the Site or any of its Contents are appropriate or available for use in other locations, and access to them from territories where they are illegal is prohibited. Those who choose to access our products, the Site or any of its Contents from other locations do so of their own volition and are responsible for compliance with applicable laws.
    
    
16. Our services may not always be available.
    
    Wolters Kluwer is not responsible on account of delays in performance due to causes that are beyond our control and not occasioned by Wolters Kluwer’s fault or negligence and which make Wolters Kluwer’s performance impracticable including, without limitation, causes beyond Wolters Kluwer’s reasonable control.
    
    
17. We disclaim all warranties.
    
    The Site, including any content, and our products offered on the Site therein are furnished by Wolters Kluwer and accepted by you "as is," "as available," and without any warranty whatsoever. Wolters Kluwer make no representations or warranties with respect to the Site, including any content therein, our products offered on the Site or any services provided in connection therewith, and Wolters Kluwer disclaims all representations and warranties of any kind or nature, express or implied, arising out of or related to this Site, the content, our products offered on the Site or the results derived therefrom, including, but not limited to, any warranties regarding accuracy, quality, correctness, completeness, comprehensiveness, currency, suitability, system availability, compatibility, merchantability, fitness for a particular purpose, title, non-infringement, or otherwise (irrespective of any course of dealing, custom or usage of trade). In addition, you acknowledge that access to the Site, the content therein and our products offered on the Site may be subject to limitations, delays, latency issues and other problems inherent in the use of the internet and electronic communications, and that Wolters Kluwer is not responsible for any delays, delivery failures, or other damage resulting from such problems.
    
    Neither Wolters Kluwer nor its suppliers or licensors makes any warranty whatsoever, including without limitation, that the operation of the Site and our products offered on the Site will be uninterrupted or error-free; that any defects will be corrected; that the Site, including the server that makes it available, is free of viruses or other harmful components; or as to the accuracy, completeness, reliability, availability, suitability, quality, non-infringement, operation or result obtained from the use of any content, product or service provided on, accessible from or distributed through the Site.
    
    Some jurisdictions do not allow limitations on implied warranties, so the above limitations may not apply to you. When the implied warranties are not allowed to be excluded in their entirety, they will be limited to the extent permitted by law.
    
    
18. We limit our liability to you.
    
    Because of rapid advances in the medical science and health information, independent professional verification of medical diagnoses, indications, appropriate pharmaceutical selections and dosages, and treatment options should be made and you (and your healthcare professionals) should consult a variety of sources. Medical and health care providers should exercise their own independent clinical judgment when utilizing the Site. No suggested test or procedure should be carried out unless, in the provider's judgment, its use is justified. Discussions, views, and recommendations as to medical or health care procedures, methods, products, choice of drugs, and drug dosages are the responsibility of the authors.
    
    In no event will Wolters Kluwer be liable to you under any theory of tort, contract, strict liability or other legal or equitable theory, for lost profits, lost revenues, lost business opportunities or exemplary, punitive, special, incidental, indirect, consequential, or similar damages, each of which is hereby excluded by agreement of the parties, regardless of whether such damages were foreseeable or whether the party has been advised of the possibility of such damages. This limitation of liability and the disclaimers set forth in these Terms are independent of any remedies set forth herein. you acknowledge that this limitation of liability and the disclaimers set forth in these Terms are an essential element to making the Site and our products offered on the Site available under the Terms, and therefore this limitation of liability and the disclaimers set forth in these Terms will survive and apply even if such remedies are found to have failed of their essential purpose.
    
    Wolters Kluwer’s and its licensors’ entire liability under these Terms will be limited to the lesser of amount actually paid by you to Wolters Kluwer for the products or one hundred dollars ($100).
    
    Some jurisdictions do not allow limitations of liability, so the above limitations may not apply to you. When these limitations are not allowed in their entirety, they will be limited to the extent permitted by law.
    
    
19. You agree to indemnify us.
    
    You agree to defend, indemnify and hold harmless Wolters Kluwer, its affiliates, licensors, and collaborators, and any of their respective officers, directors, employees, subcontractors, agents, successors, assigns, affiliates or subsidiaries, from and against any and all claims, causes of action, lawsuits, liabilities, proceedings, losses, damages, costs and expenses (including reasonable legal and accounting fees) arising out of, connected with or resulting in any way from (i) your use of the Site and its Contents; (ii) your violation of these Terms or any applicable law; (iii) your negligence or willful misconduct; (iv) incomplete or inaccurate information or data provided by you; (v) unauthorized use of any Content; or (vi) any of your Content uploaded or posted to the Site. Wolters Kluwer reserves the right, at its discretion, to assume or participate, at your expense, in the investigation, settlement and defense of any action or claim to which it is entitled to indemnification. No claim shall be settled without Wolters Kluwer's prior written consent unless such settlement includes a complete release of Wolters Kluwer, its affiliates, licensors, and collaborators from all liability and does not contain or contemplate any payment by, or injunctive or other equitable relief binding upon, Wolters Kluwer, its affiliates, licensors, and collaborators. You acknowledge and agree that there can be no adequate remedy at law to compensate Wolters Kluwer, its affiliates, licensors, and collaborators for the breach of the intellectual property protection provisions of these Terms; that any such breach would result in irreparable harm to Wolters Kluwer, its affiliates, licensors, and collaborators that would be difficult to measure; and, therefore, that upon any such breach or threat thereof, Wolters Kluwer, its affiliates, licensors, and collaborators shall be entitled to injunctive and other appropriate equitable relief (without the necessity of proving actual damages or of posting a bond), in addition to whatever remedies may be available at law.
    
    
20. You must file claims within one year.
    
    Any cause of action or claim you may have arising out of or relating to these Terms or the Site must be commenced within one (1) year after the cause of action accrues, otherwise, such cause of action or claim is permanently barred.
    
    
21. You must comply with laws.
    
    You agree to comply with all applicable local, state, national and international laws, statutes, ordinances and regulations that apply to your use of the Site and its Content, products, and services.
    
    
22. New York Law governs these Terms.
    
    All matters relating to your access to or use of the Site, including all disputes, shall be governed by and interpreted in accordance with the laws of the State of New York, USA, without giving effect to the conflicts of law principles and excluding the United Nations Convention on Contracts for the International Sale of Goods.
    
    
23. You agree to arbitrate claims.
    
    Any dispute arising under or relating to the subject matter of these Terms shall be submitted for resolution in the method and to the venue as follows: If your principal residence is located:
    (a) in the United States, disputes shall be submitted to a state or federal court in New York, New York;
    (b) in Canada, disputes shall be submitted to the federal or provincial courts in Toronto, Ontario;
    (c) in North, Central or South America, disputes shall be submitted for arbitration in Miami, Florida, U.S.A., under the rules of the American Arbitration Association;
    (d) in Europe, the Middle East and Africa, disputes shall be submitted to arbitration in London, England, under the Arbitration Rules of the London Court of International Arbitration;
    (e) in Asia Pacific, disputes shall be submitted to arbitration in Sydney, (NSW) Australia, under the rules of the Australian Commercial Disputes Centre Ltd.
    
    If you reside outside the United States or Canada, you and Wolters Kluwer (collectively the "parties") hereby agree that any dispute, claim, or controversy arising out of relating to the services, products, the Site and its Contents, or these Terms will be settled in binding arbitration between you and Wolters Kluwer—not in a court of law.
    
    Arbitration shall be conducted before a single arbitrator unless the amount in dispute exceeds the equivalent of US $250,000, to be jointly selected and if the parties cannot agree on such single arbitrator within a period of 30 days after an arbitration proceeding has been filed, then the single arbitrator will be selected in accordance with the applicable arbitral body for the relevant jurisdictions. If the amount in dispute exceeds the equivalent of US $250,000, it shall be decided by three arbitrators, one to be selected by each party and the two party-appointed arbitrators to agree upon the third. The arbitrator(s) must have experience with and knowledge of terms and condition agreements governing ecommerce website, and have been admitted to the practice of law for at least ten years. Under no circumstances are the arbitrators authorized to make awards contrary to the damages exclusions, liability limitation, remedial and other provisions of the Terms. Any court having jurisdiction shall be entitled to enforce the agreement of the parties to arbitrate their disputes and enter judgment on any arbitral award hereunder.
    
    
24. You waive any jury trial and class action rights.
    
    Except as otherwise prohibited by applicable law, with respect to any dispute, claim, or controversy you bring against us, or any of our affiliated entities, agents, directors, employees, or officers arising out of or relating to these Terms, the services, products, the Site and its Contents, you hereby (i) give up your right to have a trial by jury; and (ii) give up your right to serve as a representative, as a private attorney general, or in any other representative capacity, or to participate as a member of a class of claimants, in any lawsuit involving such dispute. Neither an arbitrator nor an arbitration provider shall have the authority to hear, arbitrate, or administer any class action or to award relief to anyone but the individual in arbitration.
    
    
25. You may not assign these terms.
    
    You may not assign these Terms in whole or in part, without the prior written consent of Wolters Kluwer. We may freely assign these Terms in whole or in part, at any time, without your consent. An assignee of either party authorized hereunder shall be bound by these Terms and shall have all of the rights and obligations of the assigning party set forth in these Terms. If any assignee refuses to be bound by all of these Terms or if any assignment is made in breach of these Terms, then such assignment shall be null and void and of no force or effect.
    
    
26. We may terminate these Terms without notice.
    
    Unless otherwise required by applicable law, we may terminate these Terms or suspend or limit your account, the Site, products, services, or subscriptions immediately, without prior notice or additional liability, under our sole discretion, for any reason whatsoever, including, without limitation, your breach of these Terms. Upon termination, you will cease use of the Site, products, services, or subscriptions and destroy all Site content you have downloaded from the Site.
    
    
27. These terms are severable.
    
    If any provision of these Terms or its application to particular circumstances is determined by a court of competent jurisdiction to be invalid or unenforceable, that provision (or its application to those circumstances) shall be deemed stricken and the remainder of these Terms will continue in full force and effect. Wolters Kluwer shall replace the severed provision with a valid, enforceable provision that most clearly matches the intent of the original provision.
    
    
28. We do not waive our rights.
    
    The failure by Wolters Kluwer to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Wolters Kluwer.
    
    
29. You may contact us.
    
    If you have any questions or concerns about these Terms, you may contact us at [email protected] by phone at 1-800-638-3030 or via Support - Lippincott Products: https://shop.lww.com/support.