Written by physicians skilled at coaching colleagues in physician-patient communication, this pocket guide presents practical strategies for handling a wide ...
Written by physicians skilled at coaching colleagues in physician-patient communication, this pocket guide presents practical strategies for handling a wide variety of difficult patient interviews. Each chapter presents a hypothetical scenario, describes effective communication techniques for each phase of the interaction, and identifies pitfalls to avoid. The presentation includes examples of physician-patient dialogue, illustrations showing body language, and key references.
This edition includes new chapters on caring for physician-patients, communicating with colleagues, disclosing unexpected outcomes and medical errors, shared decision making and informed consent, and teaching communication skills. Other new chapters describe clinical attitudes such as patience, curiosity, and hope.
Edition
2
ISBN/ISSN
9780781747745
Product Format
Paperback Book
Trim Size
4 1/2 x 7 1/2
Pages
320
Illustration
20
Table
0
Series
Field Guide Series
Edition
2
Publication Date
March 22, 2004
Weight
0.65
Frederic W. Platt MD
Clinical Professor of Medicine, University of Colorado School of Medicine; Attending Physician, Presbyterian/St. Luke's Hospital, Denver, CO
Geoffrey H. Gordon MD, FACP, FAAPP
Adjunct Professor of Medicine, Division of General Internal Medicine and Geriatrics, Associate Director, Center for Ethics in Health Care, Oregon Health and Science University, Portland, OR; Staff Physician, Portland Veterans’ Affairs Medical Center, Portland, OR
--Drs. Platt and Gordon are practicing internists with clinical and academic careers in doctor-patient communication. They are members of the American Academy on Physician and Patient (AAPP), and the Bayer Institute For Health Care Communication --Chapters are organized around topics identified by AAPP members as important and problematic --Includes personal expertise of authors --Each chapter follows a consistent format: Problem, Principles, Procedure, Pitfalls, and Pearls. (5 P’s)
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