Terms & Conditions of Sale

Placing an Order
All Lippincott products are available through your preferred medical wholesaler or distributor, or you may order by contacting our Customer Service Department at:

Phone: (877) 832-5919
Email: bookstores@lww.com Fax: (301) 223-2430

Retail Discount Schedule (North America Region Only)
Professional Titles - 20%
Agency Plan Titles - 30%
Trade Titles - 42%

Terms & Conditions
Publication dates, specifications, and prices are subject to change without notice. Products will be billed at prices prevailing at the time orders are received. Payment terms are net 30 days. All orders are shipped FOB our warehouse in Independence, Kentucky.

New Account Application
Download and complete the New Application Form and e-mail it and your reseller certificate to bookstores@lww.com or fax to 215-521-8546.

Shipping
Our primary shipping method is with UPS. You have the option to supply us with your UPS or FedEx collect shipper number. You can email this information with your customer account number to bookstores@lww.com and we will make the changes on your account We have the ability to drop ship directly to your customer.